Terms and Conditions between Natural Brain Solutions, LLC [the Coach] and [the Client]. (These terms serve as general guidelines, and prior to joining any course, a formal agreement outlining the specific terms and conditions for the Client’s program will be provided and must be signed by both parties.)
The coaching program(s) [the Program] in which you are about to enroll may include the following:
- Private, secure portal for our work together
- Coaching calls conducted online
- Downloadable materials and checklists
- Quizzes to gauge progress and comprehension
- Activities to process past situations and increase mindfulness and joy
- Our commitment to your wellness and success
Payments + Refunds
The Program fee will be discussed and agreed upon before enrollment (pre-pay discounts and payment plans may be available). The Coach reserves the right to cancel the Program if at any point we feel it is not advantageous for the Program to continue. If the Program is canceled by the Coach, a refund will be provided. The Coach also reserves the right to remove the Client from the program if it is deemed not a good fit. In such cases, a refund will be provided. If the Client chooses to discontinue the Program, a prorata refund or full refund will be made, based at the discretion of the Coach.
Disclaimers
The Client understands that the role of the Coach is not to diagnose, treat, or cure any disease, condition, or other physical or mental ailment of the human body. The Coach is not a medical professional, doctor, psychologist, or licensed healthcare provider. The Coach’s role is to provide guidance on lifestyle changes that support brain health and chronic pain management from a holistic perspective.
The Client understands that the Coach’s recommendations should not replace those of a licensed medical professional. If the Client is under the care of a healthcare provider or taking prescription medications, the Client should discuss any lifestyle changes, dietary adjustments, or supplement use with their provider and should not discontinue any medications without consulting them first.
The Client acknowledges that the information received in this Program should not be seen as medical or nursing advice and does not replace the need for professional medical consultation.
Personal Responsibility + Release of Health Care-Related Claims
The Client acknowledges that they take full responsibility for their health, well-being, and any decisions made during and after this Program. The Client assumes the risks of making lifestyle changes and releases the Coach from any and all liability, damages, causes of action, allegations, suits, sums of money, claims, and demands whatsoever, in law or equity, which the Client has had, now has, or will have in the future against the Coach, arising from the Client’s participation in the Program, unless caused by the gross negligence of the Coach.
Confidentiality
The Coach will keep the Client’s information private and will not share it with any third party unless required by law. Likewise, the Client agrees to respect the confidentiality of any group discussions, shared experiences, or personal information disclosed by other participants in the Coach’s programs. The Client will not share or discuss the identities, health concerns, or experiences of other clients outside of the coaching sessions. This mutual confidentiality ensures a safe and supportive environment for all participants.
Arbitration, Choice of Law, and Limited Remedies
In the event of any dispute between the Coach and the Client regarding services provided under this agreement, both parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Arbitration shall be conducted by a single arbitrator, and the sole remedy available to the Client, if awarded in arbitration, is a refund of the Program Fee. No consequential or other damages may be granted to the Client unless expressly stated in this Agreement.
This agreement shall be governed and construed in accordance with the laws of the State of Vermont. If any provision of this Agreement is deemed unenforceable, the remaining portions shall remain in full force.
Severability
If any provision in this Agreement is held to be invalid or unenforceable, it will be ineffective only to the extent of the invalidity and will not affect or impair the validity and enforceability of the rest of the provisions in this agreement.